THE PROTECTION OF PERSONAL INFORMATION ACT (POPIA)
CUSTOMER PRIVACY NOTICE
This Privacy Notice explains how LA Office Assistant (Pty) Ltd, including its division Lions Ledger, collects, uses, stores, and discloses personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
We are committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, transparently, and securely.
1. About the Company LA Office Assistant (Pty) Ltd Including its division: Lions Ledger South Africa
LA Office Assistant (Pty) Ltd operates business support, administrative, compliance, financial, and online platform services through its Lions Ledger division, including the collection and processing of client, candidate, and business listing information.
2. The Information We Collect
We collect and process personal information in order to provide services through LA Office Assistant and Lions Ledger, including:
* Full names and surnames
* Company and registration details
* Email addresses
* Telephone numbers
* Physical and postal addresses
* Billing and financial records
* Identity and verification information
* Website and system usage data
Information is collected directly from you when you:
* Request services
* Complete forms
* Sign agreements
* Communicate with us
We will indicate which information is required and which is optional.
3. Website & Cookies
Our websites (including those operated under Lions Ledger) may use cookies to collect standard visitor and usage data for functionality, analytics, and service improvement.
For more information on how we use cookies, please see our Cookie Policy. Cookie Policy – View
4. How We Use Your Personal Information
Your information is used only for legitimate business purposes, including:
* To provide and manage administrative, accounting, compliance, and operational services
* To communicate with you
* To verify your identity
* To generate invoices, reports, and compliance records
* To meet legal and regulatory obligations
* To prevent fraud and misuse
* To conduct audits, research, and business analysis
5. Sharing of Information
We may share personal information within LA Office Assistant (Pty) Ltd and its Lions Ledger division, as well as with trusted service providers such as:
* Accountants
* Cloud software providers
* Payment platforms
* Legal and compliance service providers
All third parties are contractually required to protect your personal information.
6. Data Security
We use appropriate technical and organisational safeguards to protect personal information against unauthorised access, loss, or misuse, including:
* Secure data storage
* Restricted system access
* Encrypted communications
* Confidentiality agreements
7. Your POPIA Rights
You may:
* Request access to your data
* Request correction or deletion
* Object to processing
* Withdraw consent
* You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been processed unlawfully.
8. Definition of Personal Information
Personal information includes any data that identifies you or your business, including contact, financial, identity, and communication records.
9. Contact Details
All POPIA-related queries should be directed to:
LA Office Assistant (Pty) Ltd (including Lions Ledger Division)
Email: hello@laofficeassistant.co.za
Website: https://laofficeassistant.co.za
Lions Ledger: https://www.lionsledger.co.za