Location / Area: Cape Town, Western Cape
Positions Available: 1
Job Type: Full-Time
Salary/Hourly Rate: R7,500–R11,000/month
Applications Close On: On: Open Until Filled
Overview
We are seeking a friendly, energetic, and professional Front Desk Receptionist to be the face of a busy fitness centre. This role involves welcoming members, managing bookings, handling enquiries, and supporting daily operations to ensure a smooth and positive client experience. The ideal candidate is people-oriented, organised, and thrives in a fast-paced, wellness-focused environment.
Responsibilities
- Greet and welcome members and visitors in a professional and friendly manner
- Manage check-ins, memberships, and class bookings
- Handle incoming calls, emails, and general enquiries
- Process payments, memberships, and daily transactions
- Maintain accurate client records and update systems regularly
- Support gym staff with scheduling and coordination of classes
- Ensure reception and front desk areas are clean, organised, and presentable
- Promote gym services, packages, and wellness offerings
- Assist with basic administrative duties and reporting
- Provide excellent customer service and resolve client queries efficiently
Requirements
- Previous experience in a receptionist, front desk, or customer service role
- Strong communication and interpersonal skills
- Basic computer literacy (MS Office, booking systems, or POS systems)
- Professional appearance and positive attitude
- Ability to multitask and work in a fast-paced environment
- Strong organisational and time management skills
- Reliable, punctual, and customer-focused
Advantageous
- Experience working in a gym, fitness centre, or wellness environment
- Knowledge of booking or membership management systems
- Sales experience or ability to upsell memberships and services
- First aid certification or basic health & fitness knowledge
How to Apply
Click the Apply via Email button and kindly submit a fully updated CV, a recent photo, a one-page summary of your skills and experience, and a cover letter indicating your availability.
If you do not hear from us within ten days after the application closing date, please consider your application unsuccessful.
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